Overvyoo

Overvyoo is a SaaS and mobile-based technology solution that changes the way businesses manage their mobile workforce, by providing their customers an Uber-like service.
No more where is my pizza?’, ‘how long will it take the package to get here?’ or ‘when is the cable guy due to arrive?’
We plan on killing the habit of customers waiting in the dark.


By Using Overvyoo
CUSTOMERS receive an SMS alert as soon as the driver is en route. The message provides a link to a map (HTML5 mobile web page) from which they can view the driver’s progress and updated ETA.
Drivers receive a mobile app that manages their tasks, assist them to navigate & communicate with customers, and ultimately do more, faster & better.
The BUSINESS receives the ability to manage and keep track of the drivers. See them on the map, assign jobs, receive alerts, etc.


Our Drivers app allows you to:

1- Always know what’s going on:
•Manage your tasks directly from your mobile device
•Easily navigate to the location of your next task.

2-Communicate With everyone:
•Communicate directly and in real time with the office and the customer at home, and keep them posted at all times.

3-Optimize Performance:
•Know your history – where haveyou been and how long you’ve been in each place

App Features:

For the Business
•Manage tasks and routes, see & manage waypoints
•Share drivers’ location with customers
•Know info on job, customer and route
•Navigate via the optimal route directly to and from jobs
•Communicate directly from app with the dispatcher or customer
•Show past records, past locations and statistics
•Get paid, collect signatures, take notes, send photos, send files – all directly from the app
•See statistics on current shift/past shifts - how many tasks have been completed, reaction time, time on site
•Alert your customers on late arrivals (number, average, how much)

For Drivers
•Alerts - Automated push notifications from the system
•Task is at risk - according to the task list, the system detects that the driver might not make it on time
•Check-in (arrive to location) not pressed - automatic alert from the system
•Check-out not pressed - the current task hasn’t been announced as completed
•End of shift not pressed - you are still logged on to the system
•Incoming messages - from customer / dispatcher / other drivers
•Incoming new task
•Incoming pending tasks - still not approved (escalating)
•Alert customer that the you are heading their way
•Low ratings - If driver receives a low rating on a task, the dispatcher is alerted in order for him to contact the driver and find out why.

For Customers
•Receive - automated text message timed (customizable) before the on-field technician starts heading their way.
•See progress in real time - text message links to a web page (HTML5), that shows the progress of the driver on a map.
•Get smart push notifications: ETA, getting close, on site etc.
•Communicate directly with driver- e.g. change address, special requests